“It’s just a fun way of doing business” Philips Hotel TV Co-Creation Project

Published August 10, 2011 at 12:10 - 1 Comment

Philips Hotel TV is conducting a co-creation project for their new MediaSuite product line. Wouter Staal, Sr. Global Marketing Manager Hotel TV and in charge of the project, was so kind to give me deep insights which I now want to share with you. In order to drive innovation and sustain its market leading position in the
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Introducing S-D Logic and its 10 foundational premises

Published July 8, 2011 at 22:48 - No Comments

With this post I want to introduce to you the 10 foundational premises of service-dominant (S-D) logic. If you are new to the topic, take your time to read. Vargo & Lusch worked more than a decade before they published their famous article of 2004, so I think it is OK if you need some
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